Application Privacy Policy

Account Information:

When you create an account, we collect your email address, username, and password (handled by Clerk). You may optionally provide your name, phone number, profile picture, gender, birthday, timezone, language, bio, and address.

Profile Information:

You may choose to provide a nickname, bio, profile picture, gender, birthday, and other biographical details.

Onboarding Preferences:

During signup, we collect your chosen theme/persona (dark-fantasy, anime-manga, lonely-escapist, creative, custom) and optionally a sub-genre preference.

Communication Content:

All messages you send to AI characters, including text, images, and voice recordings. This includes direct messages with other users, group chat messages, character interactions, and messages sent to the MYTH Assistant (app-management AI).

Voice Calls:

Live voice calls with AI characters (including what you say and what the character says) are processed in real time by a third-party voice-agent service. MYTH does not store voice call audio or call transcripts.

Usage Data:

Message counts, chat frequency, characters interacted with, features used, interactions liked or rated, badges earned, activity patterns, and voice call history (which character you called, when, and for how long).

Device Information:

Push notification tokens (Expo push token), device type, app version.

AI-Generated Inferences:

We automatically analyze your conversations to infer psychological traits (Big Five personality traits, attachment style, communication style, conflict style, humor style, decision-making patterns, stress responses, love language), emotional states (mood, stress, trust, embarrassment, energy, excitement, jealousy, affection), interests, fears, values, desires, strengths, insecurities, recurring life themes, linguistic markers, and emotional triggers. These inferences are generated by AI and stored in your profile.

To Provide AI Character Interactions:

Your messages, character context, memories, psychological profile, mood state, relationship meter, and world context are sent to our AI provider to generate character responses.

To Provide AI App Management (MYTH Assistant):

Your messages to the MYTH Assistant are processed by our AI provider to answer questions, manage characters, update settings, and provide app guidance. The assistant may create, modify, or delete characters on your behalf based on your instructions.

To Personalize Your Experience:

Your interests, favorite categories, liked/blocked tags, and learned preferences are used to personalize your discover feed and character recommendations.

To Improve Our Service:

Aggregated usage patterns, satisfaction ratings, and support tickets help us improve the App.

To Ensure Safety:

Content moderation, abuse detection, report processing, and account warnings/ban enforcement.

To Communicate With You:

Push notifications, in-app updates, and email communications (if enabled).

AI Service Providers:

Your messages (text and images), character system prompts, AI memories, mood data, relationship data, psychological profile, emotional anchors, world events, secrets known to characters, character relationships, goals, dreams, and schedule context are sent to our AI provider (Gemini 3 Flash via a proxy service) to generate responses. MYTH Assistant messages are sent to the same AI provider for app-management assistance.

Voice Transcription:

Voice recordings are sent to Groq (Whisper) for speech-to-text processing.

Live Voice Calls:

Your live voice call audio is processed by Vapi, our voice-agent provider, and character speech is synthesized by ElevenLabs. Vapi generates and holds call transcripts on its own platform per its privacy policy; MYTH does not store voice call audio or call transcripts.

Authentication:

Your authentication data (email, password, OAuth tokens) is processed by Clerk. If you use Google OAuth, your name, email, and profile picture are shared with Clerk and stored in our system.

Push Notifications:

Your push token and notification content are sent to Expo Push Service.

Infrastructure:

All data is stored with Convex, our database and backend provider.

We retain different data types for different periods:

• Chat messages, MYTH Assistant conversations, psychological profiles, AI memories: retained until account deletion

• Voice recordings: deleted immediately after transcription

• Voice call metadata (character, date, duration): retained until account deletion

• Voice call audio and transcripts: not stored by MYTH; call records held by Vapi are subject to Vapi's data retention policy

• IP addresses and device fingerprints collected at acceptance: retained until account deletion

• Support tickets: retained indefinitely

If you delete your account, your data is deleted immediately.

You have the right to:

• Access your personal data through your profile settings

• Correct inaccurate data through edit features

• Delete your account and associated data via Settings

• Export your data via the Data & Storage settings

• Opt out of push notifications in device settings

• Disable AI memory features per character

To exercise these rights, use the in-app settings or contact us through the support system.

The App uses AI to analyze your conversations and create a psychological profile, including personality traits, attachment style, love language, emotional patterns, fears, desires, insecurities, and behavioral triggers. This profiling is a core feature of the App — it enables characters to respond in a personalized, emotionally aware manner. This data is not used for advertising, credit decisions, employment screening, educational placement, or insurance underwriting. It is not sold to third parties. You may disable this feature by not using AI characters, but it cannot be individually disabled while maintaining core functionality.

Your Consent: By using the App, you provide explicit consent to this processing of potentially sensitive personal data. You may request review or deletion of your psychological profile independently of account deletion by contacting our support team.

The App is not intended for users under 18. We do not knowingly collect data from minors. If we discover that a user is under 18, we will delete their account and data. If you believe a minor is using the App, please contact us.

We implement industry-standard security measures including encryption in transit (TLS) and at rest. Authentication is handled by Clerk, a SOC 2-compliant provider. However, messages are not end-to-end encrypted and we may access them as described in our Terms of Service. No system is completely secure. We cannot guarantee absolute security of your data. You are responsible for maintaining the security of your account credentials.

Your data may be processed and stored in any country where our service providers operate. By using the App, you consent to the transfer of your data to countries that may have different data protection laws than your country of residence.

The App does not use cookies or third-party tracking for advertising. We use essential authentication tokens (provided by Clerk) for session management. No analytics SDKs (Firebase Analytics, Amplitude, Mixpanel, etc.) are integrated. We do not engage in behavioral advertising or sell your data to advertisers.

The App uses fully automated AI to create psychological profiles (Big Five traits, attachment style, emotional patterns, fears, desires, triggers). These automated decisions are integral to how characters respond to you. This profiling cannot be disabled while using the App. This data is not used for advertising, credit decisions, employment, or insurance.

We use third-party AI providers to generate character responses. These providers may use data for model training. You may object to this processing by contacting our support team. We will review your objection and, where technically feasible, take reasonable steps to accommodate it. If we cannot honor your objection due to provider limitations, we will inform you of the reasons and your sole remedy is to discontinue use of the App.

When you accept our Terms of Service, we record IP address, device model, operating system, screen resolution, user-agent string, and timestamp as evidence of consent. This data is stored server-side (not in localStorage) and retained until account deletion. Only the specific fields listed above are collected.

California residents: We do not sell your personal information. You have the right to request disclosure of categories of data collected and request deletion. To exercise these rights, contact us through the in-app support system. We will respond within the timeframe required by law.

This Privacy Policy is governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Aligarh, Uttar Pradesh.

Messages sent through the App are not end-to-end encrypted. We may access, read, review, and monitor all communications at our discretion as stated in our Terms of Service. You have no expectation of privacy in communications made through the App.

We may update this Privacy Policy. Material changes will be notified via email or in-app notice. We encourage you to review this policy periodically. Continued use after changes constitutes acceptance.

For privacy-related inquiries, data deletion requests, or questions about this policy, contact us through the in-app support system (Settings → Contact Support). We will respond within 30 days.

Authorized administrators may access user data including profiles, messages, characters, and settings for moderation, support, and platform maintenance. This includes editing or deleting individual messages, suspending individual chats, exporting user data, and deleting accounts. Admin actions are logged. You have no reasonable expectation of privacy from administrative review.

Authorized administrators may use an AI-assisted user insight analysis tool to better understand your account and behavior. This tool analyzes your stored data — including your messages, chat history, characters, feed preferences, interests, and stored psychological profile — to answer questions about your psychology, communication style, emotional patterns, and preferences for the purposes of support, moderation, abuse prevention, and platform safety. This analysis re-uses data already stored in your account; it does not collect new personal data. The results are used only by authorized personnel and are not shared with third parties.